You may have been introduced to The National List’s Compliance Program in our blog last October, Compliance Issues Grow Exponentially. Since then, the number of member attorneys from whom we annually collect information under our compliance program has exceeded 300 and is growing. If you’re not yet familiar with the program, we recommend that you [...]
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Is Your Firm in Danger of Fines &/or Litigation for Making Multiple Collection Calls to Wrong Numbers or Cell Phones?
March 29, 2012
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“Consumer attorneys argue that multiple wrong number collection calls to the same phone number are intentional (thus subject to the $1500 [vs. the $500] per-call penalty), if the debt collector does not have in place adequate procedures for a consumer to communicate that the wrong number has been called.” The same penalty can be applied [...]
Read moreFeedback from Two Members of the NL Compliance Program
December 1, 2011
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In our 10/13/11 blog, we gave the NL perspective on our Compliance Program. Today we’re sharing the experiences and opinions of two Compliance Program members with whom I recently spoke. In case you aren’t familiar with the Program, read a brief summary of what it offers in the *footnote at the end of the blog. [...]
Read moreCompliance Issues Grow Exponentially
October 4, 2011
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“Compliance has become one of our fastest-growing, non-direct income producing expenses. It calls into serious question the net back profit, if any, existing from a client after the compliance costs are factored in. On top of that, compliance costs and requirements just keep growing at exponential rates,” says a NL Attorney Member. The costs that [...]
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