Are you among the many law firms or even creditors with pre-litigation collection departments that have been slow adopters, or slow to make a change, when it comes to dialing technology? Perhaps you feel like it’s difficult to find an… Read More ›
Business Relationships 
If you have to close your law practice….what then?
It’s unfortunate, but lawyers do sometimes have to close their practice. Reasons may include retirement, mergers, illness, death or financial stress. In 2012, 18 National List Law Firm Members either closed their practice or merged with another law firm. Do… Read More ›
How will you grow your business in 2013?
Last week, we posed this question to several of our law firm members: “What changes are you making in your debt collection practice in order to grow in 2013?” The words “Compliance Management” and “Consumer Satisfaction” were repeated in multiple… Read More ›
Competitive Advantage to SSAE16 SOC1 Compliance?
“Every law firm must attempt to stay ahead of the needs and future expectations of the ‘Client Marketplace,’ in order to stay competitive. Law firms dedicated to consumer legal collections know this all too well. The recent national focus upon… Read More ›
Are you losing money over the lack of a comprehensive Legal Forwarding Agreement?
If you forward debt collection matters to law firms, it is critical to have a well-documented Legal Forwarding Agreement. There have been several reports in which clients have had experiences where they lost a significant amount of money due to… Read More ›
Recent shopping experience reinforces the need for communication to go both ways!
We all have a certain level of expectation for how and when we “think” people should communicate with us. A recent NL blog post entitled “Have you mastered The Art of Professional Communication?” gave tips on how to communicate professionally,… Read More ›
Have you mastered The Art of Professional Communication?
Beverly Unrath, NL Director of Business Development, heard a story from one of her friends in the industry. It shows that, when it comes to professional communication, something as simple as not returning a phone call can come back to… Read More ›
Prevent loss from poor A/R practices. Put CoreVision in your NL “toolbox.”
A National List law firm member had a costly experience that you might be able to learn from and prevent within your own firm. This large retail law firm informed us that they had hired a new bookkeeper a couple… Read More ›
Is YGC in Your Compliance “Toolbox”?
The National List of Attorneys’ Compliance Program assists clients with ensuring the law firms in their legal network are in compliance with their work standards, terms, conditions and insurance requirements. We provide information regarding the law firm’s financial stability, notice of… Read More ›
Wasting money & time on hiring & training the wrong people?
A National List law firm member, Morgan & Pottinger, was experiencing significant turnover on their collector floor, a common challenge in the debt collection industry. Then they met Dr. Eyal Ronen of Spotlight Leadership™ at a DBA Conference and enlisted… Read More ›
